Superior Double Room
- 1 Double bed,1 King-size bed
Inn · Almaty · Almaty City
Royal Max Hotel & Spa
A 3-star hotel with a spa centre, free parking, and a straightforward location about 25 minutes on foot from Atakent-Expo.
- Spa & wellness centre with sauna and steam room
- Free on-site parking
- 24-hour reception and security
7.1
Very good
243 reviews
Booking.com 7.1 · 243 reviews
About
Royal Max Hotel & Spa
Royal Max Hotel & Spa sits on Ulitsa Kasymova in Almaty, a 25-minute walk from the Atakent-Expo Convention Center. The hotel’s own spa and wellness centre includes a steam room and sauna, with a range of massage options available. On-site parking is free, and the 24-hour reception supports late arrivals.
Rooms are offered in Superior Double and Deluxe configurations, with parquet floors, flat-screen TVs, and electric kettles. The hotel also provides laundry, luggage storage, and tours/ticket assistance, though pets are not allowed. Guests rate the staff at 8.2 and facilities at 8.5, while comfort scores lower at 5.5.
- Non-smoking rooms
- Wi-Fi
- Free parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Strong facilities — The spa and wellness centre, including sauna and steam room, is a highlight. Facilities score 8.5 from guests.
- Attentive staff — Staff score 8.2, suggesting helpful service at the front desk and beyond.
- Free on-site parking — Parking is free, a practical plus for guests driving in Almaty.
–
Worth weighing
3 to weigh- Low comfort score — Comfort rated 5.5, the lowest category — guests may find beds or room climate lacking.
- Dining below average — Dining scores 7.0, slightly lower than other categories. Options may be limited.
- No pets allowed — The hotel does not accept pets, which may be a drawback for pet owners.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Room
- 1 Double bed,2 Single beds
- Shower
- Heating
- Bathtub
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- 24-hour reception
- Key card access
- 24-hour security
- Luggage storage
- Currency exchange
- ATM/Cash machine
- Heating
- Housekeeping
- Laundry
- Tours/Ticket assistance
- VIP check-in/ -out
- Express check-in/ -out
Food & Drink
- Bar/ Lounge area
- Dining table
- Electric kettle
- Welcome drink
Spa & Wellness
- Spa & wellness centre
- Sauna
- Steam room
- Back massage
- Head massage
- Full body massage
- Foot massage
Room Amenities
- Flat-screen TV
- AM/FM alarm clock
- Parquet floor
- Free toiletries
- Ironing facilities
Accessibility
- Paid airport shuttle
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.1/10 from 243 reviews
Booking.com · 7.1 · 243 reviews
04 — Location
Getting around Almaty
The property sits in Almaty.
Atakent-Expo Convention Center: About a 25-minute walk from the hotel, this convention centre hosts events and exhibitions.
Almaty Central Stadium: Also around a 25-minute stroll away, the stadium is a key sports venue in the city.
32 Ulitsa Kasymova, Almaty, Almaty City, 050000, Kazakhstan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:30
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 12 rooms
06 — Questions
Frequently asked
Is parking available at Royal Max Hotel & Spa?
Yes, free parking is available on-site.
Can I bring my pet to the hotel?
No, pets are not allowed at Royal Max Hotel & Spa.
What are the check-in and check-out times?
Check-in is from 14:00 to 23:30, and check-out is by 12:00.
Does the hotel have spa facilities?
Yes, the hotel has a spa and wellness centre with a sauna, steam room, and various massage services.
Does the hotel offer airport transfers?
Yes, a paid airport shuttle is available.
The bottom line
Royal Max Hotel & Spa offers solid value for travellers who prioritise spa facilities, free parking, and a quiet location outside the city centre. Comfort is the main trade-off, but the attentive staff and strong facilities balance it out.
7.1A practical choice for spa-focused stays in Almaty.
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